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How to Claim VAT Refund in UAE?

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Learn How to Apply for VAT Refunds Easily in the UAE

Are you a consumer who has spent money in the UAE on goods or services? Then you can be eligible to get some of this money back with a VAT refund. Whether you are a tourist or a business owner, you should learn how to claim VAT refunds UAE and save significant money. In this blog, we will discuss everything you need to know about who is eligible to claim VAT Refund. We will also take a look at the entire process of claiming back the full VAT. How do you claim your VAT back? Let us see.

Who can Qualify for a UAE VAT Refund?

The VAT refund eligibility extends only to specific individuals, and the UAE Federal Tax Authority (FTA) maintains a detailed guide. Let us take a glimpse of who qualifies:

1. Tourists

Travellers who buy goods in the UAE can receive a refund of the VAT. Refunds are possible at specific Planet payment counters in airports, on the border, or through e-services.

2. Businesses

A registered business can claim a VAT refund if its input VAT (the tax it pays on purchases) exceeds its output VAT (the tax it collects on sales).

3. Foreign Businesses

Businesses operating in the UAE under specific regulations can also claim refunds even if they do not have operations there.

4. Designated Government Bodies and International Organizations

Some organizations, like foreign embassies or UN agencies working in the UAE, are also qualified. To deal with the VAT Refund, it is better to approach a tax consulting company or one of the best audit firms, such as Premier Auditing and Accounting LLC, as this will make the process easier.

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How do you Claim a VAT Refund in the UAE?

Are you figuring out how to get VAT refund? Here’s how, then. When it comes to the process, there are specific differences between business and tourism from documentation to refund eligibility and how claims are handled.

A. For Tourists

  • Ensure the retailer is registered: Shop only at stores that have signed up for the “Tax Refund for Tourists Scheme.” Such stores will typically have a sign or logo.
  • Request the Tax Invoice: Always ask for a tax invoice when you buy something. Ensure that, the Tax invoice is generated through an electronic platform connected to the Federal Tax Authority.
  • Validate the Invoice at the Airport: You must validate its refund at the airport, seaport, or any land border before leaving the UAE.
  • Show Required Documents: You must show a boarding pass, passport, and the tax invoices.
  • Get the Refund: Your refund will be given in cash (up to a limit) or can be charged to your credit or debit card.

This process will be carried out by a service provider, Planet Payment, which the Federal Tax Authority approves.

B. For Registered UAE Businesses

  • Maintain Proper VAT Records: Ensure all invoices, VAT returns, and expenses are correctly recorded. This will make your refund process quicker and more accurate.
  • Open the FTA Portal and log in: Visit the Federal Tax Authority website and enter your login information.
  • Click on the VAT Refund Form: Click the “VAT Refund Request” form after signing in and selecting the “VAT Refunds” page.
  • Complete the Information: Enter the necessary information, such as your bank account information, total refundable amount, Tax Registration Number (TRN), and any supporting documentation.
  • Submit the Form: Review everything carefully before submitting. Once done, you’ll get a confirmation.
  • Monitor the Situation: The dashboard allows you to track the status of your VAT refund claim application. Your refund will be processed within 20 business days.
  • Refund Received: The approved amount will be credited directly to your registered bank account if everything checks out.

C. For Foreign Businesses

  • Submit VAT Refund Request Annually: Foreign businesses can apply for a refund once a year.
  • Use the FTA Portal: You must use the unique form for foreign entities to submit applications via the FTA website.
  • Meet All Criteria: Ensure your business country offers a reciprocal VAT refund to UAE companies, and you haven’t made taxable supplies in the UAE.
  • Provide All Documents: This includes proof of business activity, invoices, and a certificate of establishment.

Again, working with a tax consulting company or experts can help you avoid errors and delays.

D. For GCC Nationals and Residents

  • Open to Tourists Only: GCC nationals and residents are allowed to claim VAT refunds provided they meet the conditions of the tourist refund scheme by not being UAE residents or airline staff members.
  • Buy at Authorised Shops: One should buy in stores that belong to the Tax Refund Tourist Scheme and can issue digital tax invoices. These shops are marked and registered to process VAT refund claims correctly at departure.
  • Validate Before Exit: VAT invoices should be validated before exit at terminals such as airports, seaports, or the land border using the kiosks installed by Planet Payment.
  • Collect Your Payment: Once the refund is verified, the VAT refund will be paid in cash form (within a limit) or into your credit or debit card. The process is usually completed at terminals before departure.

VAT refund is also beneficial to GCC visitors, similar to other tourists. You can do what is required of a person and proceed with the validation before leaving the UAE to ensure a smooth and successful refund process.

Claim Your Refund Today!

Claiming your VAT in the UAE should not be a hassle. To recover what you are legally entitled to, it is wise for both tourists and businesses to know how to apply for a VAT refund in the United Arab Emirates quickly, efficiently, and without unnecessary delays.

If the process is complex, seeking the assistance of an effective and reliable professional tax consultants can help simplify it. They provide comprehensive VAT services in UAE, including personal VAT services, the VAT registration & de-registration process, VAT returns filing, and refund of your VAT claims without any hassles.

This is why you should not waste your refund; grab it sooner, and start to get the pleasures of knowing that your taxes are in the right hands.

CA Shajahan
Chartered Accountant
Founder and CEO of Premier Auditing & Accounting LLC, a leading firm delivering expert audit, tax, and advisory services in the UAE. A qualified Chartered Accountant with over two decades of experience, he specializes in corporate finance, compliance, and strategic business advisory. Under his leadership, Premier Auditing has become synonymous with trust, transparency, and tailored financial solutions. His insights continue to guide companies through the complexities of UAE financial landscapes.

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CA Shajahan
Founder and CEO of Premier Auditing & Accounting LLC, a leading firm delivering expert audit, tax, and advisory services in the UAE. A qualified Chartered Accountant with over two decades of experience, he specializes in corporate finance, compliance, and strategic business advisory. Under his leadership, Premier Auditing has become synonymous with trust, transparency, and tailored financial solutions. His insights continue to guide companies through the complexities of UAE financial landscapes.

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